This User Agreement ("Agreement") is a legally binding contract between you ("User" or "you") and Saitama Technology LLC ("Saitama," "we," "us," or "our"), a company located in Dubai (UAE), governing the use of the SaitaPro non-custodial DeFi crypto wallet, SaitaSwap, SaitaCard, and any related services (collectively, the "Services"). By using or accessing the Services, you agree to be bound by the terms and conditions of this Agreement.
2. Acceptance of Terms
To use the Services, you must accept this Agreement in its entirety. If you do not accept this Agreement, you may not use or access the Services. We may update or modify this Agreement from time to time. Your continued use of the Services constitutes acceptance of any changes to the Agreement.
The Services include the following functions:
a. Transfer and Receive Crypto: Users can transfer and receive cryptocurrencies using the SaitaPro wallet. Transactions are irreversible. Users are responsible for ensuring the accuracy of the destination address, as Saitama is not responsible for transactions sent to incorrect addresses.
b. Token Swaps: Users can swap tokens on the Ethereum and Binance Smart Chain networks through decentralized protocols. Users should trade responsibly, and Saitama is not responsible for any losses incurred. Gas fees are the responsibility of the user.
c. Buy Crypto: Users can buy cryptocurrencies using their credit cards through the third-party provider ePay.me.
d. Staking: Users can stake Saitama tokens and other supported tokens through the Services
e. Yield Farming: Users can participate in yield farming for Saitama tokens, SaitaRealty tokens, and other supported tokens. Users are responsible for any potential impermanent loss, which may occur due to price fluctuations in the underlying assets.
f. SaitaCard: A crypto prepaid VISA Card. The Know Your Customer (KYC) process is managed by the third-party provider ePay.me, and Saitama does not store user information.
4. Seed Phrase Responsibility
Users are solely responsible for securely storing their seed phrases, which are necessary for wallet recovery. Saitama will never request your seed phrase. It is generally impossible to recover lost seed phrases, so users should take appropriate precautions, such as writing down their seed phrase and storing it in a secure location. Users are responsible for any unauthorized access to their wallets resulting from inadequate seed phrase security.
5. Non-Custodial Wallet
The SaitaPro wallet is a non-custodial wallet, meaning that Saitama does not hold, control, or manage users' funds. Users are responsible for any losses incurred due to market actions, volatility, or security issues. Users acknowledge that their funds are stored on the blockchain and not with Saitama.
6. Governing Law and Jurisdiction
This Agreement is governed by the laws of Dubai, and any disputes arising from this Agreement or the Services shall be resolved exclusively in the courts of Dubai.
For support or inquiries, users can contact Saitama at email@example.com
8. Eligibility and Compliance
Users must be at least 18 years old and have the legal capacity to enter into this Agreement. Users are responsible for ensuring their use of the Services complies with all applicable laws, regulations, and rules in their jurisdiction. Saitama reserves the right to terminate or suspend access to the Services if a user is found to be in violation of any applicable laws or regulations
9. Third-Party Providers
Saitama is not responsible for the actions or services of third-party providers, such as ePay.me. Users acknowledge that the use of third-party services is at their own risk and that Saitama has no liability for any loss, damage, or issues arising from interactions with third-party providers.
10. Limitation of Liability
To the maximum extent permitted by law, Saitama, its affiliates, and their respective officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, resulting from the use of or inability to use the Services.
Users agree to indemnify, defend, and hold harmless Saitama, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney fees) arising out of or relating to the use of the Services, any violation of this Agreement, or any violation of any applicable laws, regulations, or rights of any third party.
The Services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Saitama does not warrant that the Services will be uninterrupted, timely, secure, or error-free or that any errors will be corrected.
13. Force Majeure
Saitama shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fires, floods, accidents, or strikes.
14. Entire Agreement
This Agreement constitutes the entire understanding between you and Saitama regarding the use of the Services and supersedes any prior agreements or understandings, whether written or oral.
If any provision of this Agreement is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect, and the invalid or unenforceable provision shall be deemed modified to the minimum extent necessary to render it valid and enforceable.
16. No Waiver
No failure or delay by Saitama in exercising any right or remedy under this Agreement shall operate as a waiver of that right or remedy, nor shall any single or partial exercise of any right or remedy preclude any other or further exercise of that right or remedy. The waiver by Saitama of any breach or default of this Agreement shall not be deemed a waiver of any subsequent breach or default.
You may not assign, transfer, or delegate any of your rights or obligations under this Agreement without Saitama's prior written consent. Saitama may freely assign, transfer, or delegate its rights and obligations under this Agreement without restriction.
Any notices or other communications required or permitted under this Agreement shall be in writing and given by email. For users, the email address provided during the registration process will be used. For Saitama, the email address is firstname.lastname@example.org. Notices shall be deemed given when the email is sent, unless the sender receives notice that the email address is invalid.
19. Contact Information
If you have any questions or concerns about this Agreement or the Services, please contact Saitama at email@example.com.
Any provisions of this Agreement that, in order to fulfill the purposes of such provisions, need to survive the termination or expiration of this Agreement, shall be deemed to survive for as long as necessary to fulfill such purposes. This includes, but is not limited to, Sections 10 (Limitation of Liability), 11 (Indemnification), 12 (Disclaimers), and 19 (Contact Information).
The headings used in this Agreement are for convenience only and shall not be used to limit or construe the contents of any of the sections of this Agreement.
This Agreement is drafted in the English language, and any translations provided are for reference purposes only. In case of any discrepancy or inconsistency between the English version and any translated version, the English version shall prevail.
23. Electronic Communications
By using the Services, you agree to receive electronic communications from Saitama, including but not limited to emails, text messages, or in-app notifications. These electronic communications may include information related to your account, transactions, and updates to the Services.
24. Export Compliance
You agree to comply with all applicable export control and economic sanctions laws, rules, and regulations, including but not limited to those of the United Arab Emirates and any other jurisdiction in which you access or use the Services. You warrant that you are not located in any country, or on any list of entities, subject to economic sanctions or embargoes and that you are not a denied party, prohibited end user, or otherwise restricted or prohibited under applicable export control laws and regulations.
It is your responsibility to determine and comply with any tax obligations that may arise from your use of the Services, including but not limited to income, capital gains, or other taxes resulting from transactions, staking, or yield farming activities. Saitama is not responsible for determining, collecting, or remitting any taxes in connection with your use of the Services.
26. Dispute Resolution and Arbitration
a. Informal Resolution: If you have any dispute with Saitama arising out of or relating to this Agreement or your use of the Services, you agree to first contact Saitama at firstname.lastname@example.org and attempt to resolve the dispute informally.
b. Binding Arbitration: If the dispute cannot be resolved informally, you agree that the dispute shall be resolved through binding arbitration. The arbitration shall be conducted in Dubai, and the language of the arbitration shall be English. The arbitrator's decision shall be final, binding, and enforceable in any court of competent jurisdiction.
c. Waiver of Class Actions: You agree that any disputes subject to arbitration shall be arbitrated on an individual basis and not as a class, representative, or consolidated action. The arbitrator may not consolidate or join more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.
d. Exception: Notwithstanding the foregoing, either party may bring a lawsuit for injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights.
27. User-Generated Content
If the Services allow users to submit, post, or share content, you may want to include terms regarding user-generated content, such as:
a. License Grant: By submitting, posting, or sharing content on or through the Services, you grant Saitama a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, create derivative works of, display, and perform the content in connection with the Services and Saitama's business.
b. Representations and Warranties: You represent and warrant that you have the necessary rights, consents, and permissions to submit, post, or share the content and that the content does not infringe, misappropriate, or violate any third-party rights, including but not limited to intellectual property rights, privacy rights, or publicity rights.
c. Content Removal: Saitama reserves the right, but has no obligation, to monitor, review, or remove user-generated content at its sole discretion and without notice
28. No Financial or Investment Advice
You acknowledge and agree that Saitama is not providing financial, investment, or any other professional advice through the Services. The Services are for informational purposes only and should not be construed as an endorsement, recommendation, or advice regarding any particular cryptocurrency, token, or investment strategy. You should consult with a financial professional before making any financial decisions.
29. Changes and Updates to the Services
a. Updates: Saitama may, at its sole discretion, modify, suspend, or discontinue the Services or any part thereof, including but not limited to the functionality, features, or content, at any time and without notice.
b. Maintenance: Saitama may perform maintenance, upgrades, or other work on the Services, which may result in temporary interruptions or unavailability. Saitama will make reasonable efforts to minimize disruptions to the Services but provides no guarantee of uninterrupted access.
30. App Availability and Compatibility
a. App Stores: Saitama does not guarantee that the SaitaPro app will always be available on the Apple App Store, Google Play Store, or any other app distribution platform. The availability of the app on these platforms may be subject to the platform's terms and conditions, which are beyond Saitama's control. Users are responsible for ensuring compliance with the terms and conditions of the app distribution platforms they use.
b. App Unavailability: Saitama shall not be liable for any loss, damage, or inconvenience resulting from the unavailability of the SaitaPro app on any app distribution platform, including but not limited to removal, suspension, or rejection by the platform.
c. Hardware Compatibility: Saitama does not guarantee that the SaitaPro app will be compatible with all devices or operating systems. Users are responsible for ensuring that their device meets the app's system requirements before installation. Saitama shall not be liable for any loss, damage, or inconvenience resulting from the inability to install or use the app due to hardware or software incompatibility.
31. Data Privacy
b. Anonymized Data: Saitama may collect, use, and share anonymized data derived from users' use of the Services for various purposes, such as improving the Services, conducting market research, or creating aggregated statistical data. Users acknowledge and agree that Saitama has the right to use and share such anonymized data at its discretion.
c. Security: Saitama takes reasonable precautions to protect users' personal information from unauthorized access, disclosure, or loss. However, users acknowledge that no security measures can guarantee absolute protection, and Saitama cannot be held liable for any unauthorized access or use of users' personal information.
1. Information We Collect
a. Personal Information: We collect personal information that you provide to us when you use our Services, such as your name, email address, and other contact information. We may also collect personal information from third-party providers, such as ePay.me, when you use their services in connection with our Services.
b. Usage Information: We collect information about your use of our Services, including but not limited to the type of device you use, operating system, browser, IP address, and other device identifiers.
c. Transaction Information: We collect information related to your transactions, such as transaction history, wallet addresses, and transaction details.
d. Anonymized Data: We may collect anonymized, aggregated data that does not personally identify you, such as statistical data about how users interact with our Services.
2. How We Use Your Information
We use the information we collect for the following purposes:
a. To provide and maintain our Services, including processing transactions, resolving disputes, and providing customer support.
b. To improve and optimize our Services, such as by analyzing usage patterns and monitoring the performance of our systems.
c. To communicate with you about updates, promotions, or other information related to our Services, if you have opted-in to receive such communications.
d. To comply with legal and regulatory requirements, such as anti-money laundering (AML) and know-your-customer (KYC) regulations.
e. To protect the security and integrity of our Services, including detecting and preventing fraud, unauthorized access, or other malicious activities.
3. How We Share Your Information
We may share your personal information in the following circumstances:
a. With third-party providers, such as ePay.me, when you use their services in connection with our Services, and as required for compliance with AML and KYC regulations.
b. With law enforcement, government agencies, or other authorized third parties when required by law or in response to a valid legal process.
c. With other parties, as necessary to protect the security and integrity of our Services, including detecting and preventing fraud, unauthorized access, or other malicious activities.
d. With third parties for marketing, advertising, or other purposes, only if you have explicitly consented to such sharing.
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or loss. However, no security measures can guarantee absolute protection, and we cannot be held liable for any unauthorized access or use of your personal information.
5. Your Choices
You may opt out of receiving marketing or promotional communications from us at any time by following the instructions included in such communications or by contacting us at email@example.com. Please note that you may still receive transactional or administrative communications from us, even if you opt-out of marketing communications.
7. Contact Us
8. International Data Transfers
Saitama Technology LLC is located in Dubai, United Arab Emirates. If you are accessing our Services from outside the United Arab Emirates, please be aware that your personal information may be transferred to, stored, and processed in the United Arab Emirates, where our servers and central database are located. By using our Services, you consent to the transfer, storage, and processing of your personal information in the United Arab Emirates.
9. Data Retention
We will retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need to retain your personal information, we will take reasonable steps to securely delete or anonymize it in accordance with applicable laws and regulations.
10. Children's Privacy
Our Services are not intended for or directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18 years old. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us at firstname.lastname@example.org.
11. Third-Party Links and Services
Except to the extent required by applicable law, this Agreement and the relationship between you and Saitama Technology LLC, and all transactions on the Services, shall be governed by the laws of Dubai, United Arab Emirates, excluding its conflicts of law provisions. You and Saitama Technology LLC agree to submit to the personal and exclusive jurisdiction of the courts located within Dubai, United Arab Emirates, to resolve any dispute or claim arising from this Agreement.
This Agreement constitutes the entire agreement between you and Saitama Technology LLC and governs your use of the Services, superseding any prior agreements with respect to the same subject matter between you and Saitama Technology LLC. You also may be subject to additional terms and conditions that may apply when you make Transactions or use affiliate services, third-party content, third-party software, or additional services.
If any part of this Agreement is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force, and effect. Saitama Technology LLC's failure to enforce any right or provisions in this Agreement will not constitute a waiver of such or any other provision. Saitama Technology LLC will not be responsible for failures to fulfill any obligations due to causes beyond its control.
You agree to comply with all local, state, federal, and national laws, statutes, ordinances, and regulations that apply to your use of the Services. Your use of the Services may also be subject to other laws. Risk of loss for all electronically delivered Transactions pass to the acquirer upon electronic transmission to the recipient. No Saitama Technology LLC employee or agent has the authority to vary this Agreement.
Saitama Technology LLC may notify you with respect to the Services by sending an email message to your email address or a letter via postal mail to your mailing address, or by posting on the Services. Notices shall become effective immediately. Saitama Technology LLC may also contact you by email or push notification to send you additional information about the Services.
You hereby grant Saitama Technology LLC the right to take steps it believes are reasonably necessary or appropriate to enforce and/or verify compliance with any part of this Agreement. You agree that Saitama Technology LLC has the right, without liability to you, to disclose any data and/or information to law enforcement authorities, government officials, and/or a third party, as Saitama Technology LLC believes is reasonably necessary or appropriate to enforce and/or verify compliance with any part of this Agreement (including but not limited to Saitama Technology LLC's right to cooperate with any legal process relating to your use of the Services and/or Content, and/or a third-party claim that your use of the Services and/or Content is unlawful and/or infringes such third party's rights).